Transferring Elite Archery's Warranty: A Guide

Elite Archery offers a Limited Lifetime Warranty on its bows, guaranteeing the workmanship and general quality of the bows. This warranty is valid for the original owner of a bow purchased from an authorised Elite Archery Partner and must be registered within 30 days of purchase. While the warranty is non-transferable, there is no restriction on who may use it, and it is valid regardless of where the bow was purchased (new or used).

For all parts and warranty-related queries, customers are advised to visit their local Elite dealer.

Elite Archery's Limited Lifetime Warranty

Elite Archery offers a Limited Lifetime Warranty to the original owner of its bows. This warranty is non-transferable and is only valid for new bows purchased from an Authorized Elite Archery Partner. The warranty covers the riser, pockets, limbs, and eccentrics against defects in material and workmanship. It does not cover strings, cables, decoration, or the overall finish of the bow.

To ensure warranty protection, customers must register their Elite bow within 30 days of purchase. Registration can be done online by filling out all the required fields on the Warranty Registration page of the Elite Archery website.

Elite Archery recommends using only genuine Elite replacement or aftermarket strings, manufactured by Winner's Choice Bowstrings. Using bowstrings or cables by other manufacturers that do not meet Elite specifications may void the Limited Lifetime Warranty. Alterations or modifications to any part of the bow by the consumer may also void the warranty.

The warranty does not cover misuse or abuse of the bow, including dry-firing, dropping, or any other intentional or unintentional damage. Elite Archery reserves the right to deny warranty coverage if misuse is observed. In addition, bows purchased online, through mail order, or from unauthorized retailers are not covered by the Limited Lifetime Warranty.

For any warranty-related questions or concerns, customers are advised to visit their local Elite dealer or refer to the Owner's Manual for their specific bow model.

Warranty registration

To register your Elite Archery bow's warranty, you must do so within 30 days of purchase. This can be done online via the Elite Archery website.

The Limited Lifetime Warranty is only valid for the original owner of the bow and is non-transferable. It covers the riser, pockets, limbs, and eccentrics against defects in material and workmanship. It does not cover strings, cables, decoration, or the overall finish of the bow.

If you are experiencing issues with your bow, it is recommended that you first contact your local authorised Elite dealer for warranty and technical support. They will have the knowledge and may have the parts on hand to resolve the issue quickly.

For parts and services, you will need to go through an Authorised Elite Retail Partner, who can assist with ordering the required parts and providing exceptional service.

It is important to note that Elite Archery no longer deals directly with consumers for warranty claims. Any claims must be submitted through an authorised dealer, who can take the necessary steps to resolve the issue.

Non-transferable warranty

A non-transferable warranty is a type of warranty that stays with the original purchaser and cannot be transferred to another owner. While it may not be "bad" to have a non-transferable warranty, it's important to understand its limitations. Here are some key points to consider regarding non-transferable warranties:

• Original Owner Restriction: A non-transferable warranty is typically restricted to the original owner or purchaser of the product. This means that if you sell or transfer ownership of the product, the warranty will not extend to the new owner. This is in contrast to a transferable warranty, which can be passed on to subsequent owners.
• Paper Trail and Proof of Purchase: It is crucial to maintain a proper paper trail and documentation when dealing with a non-transferable warranty. Keep the receipt and file it with your warranty to prove that you are the original owner if needed. This is especially important when it comes to installations or products that become part of a structure, such as windows and doors.
• Company Reputation and Reliability: When considering a non-transferable warranty, research the company's reputation and reliability. A warranty is only as good as the company backing it. Review the company's website for credibility indicators, such as contact information, and check for any complaints or issues through consumer protection offices or the Better Business Bureau.
• Maintenance and Usage: Proper maintenance and usage of the product are essential to maintaining a non-transferable warranty. Follow the manufacturer's care instructions and perform required maintenance and inspections as directed. This ensures good function and may be necessary to keep the warranty valid.

It's worth noting that the specific details of non-transferable warranties can vary across manufacturers and products. Always review the terms and conditions of your warranty carefully to understand your coverage and any limitations or exclusions that may apply.

Warranty claim process

To claim your warranty on an Elite Archery bow, you must be the original owner of a new bow purchased from an Authorized Elite Archery Partner. Bows purchased online, through mail order, or from an unauthorized Elite Archery Retailer will not be covered under the Limited Lifetime Warranty.

You must register your Elite bow within 30 days of purchase on the Warranty Registration. This can be done online. The warranty covers the riser, pockets, limbs, and eccentrics against defects in material and workmanship. It does not cover strings, cables, decoration, and overall finish of the bow.

If you believe your bow is covered under warranty, contact your local authorized Elite retailer. They will have the knowledge and may have the parts on hand to help get you back up and running quickly. If you are unable to visit in person, you can also call Elite Archery directly. Provide them with your bow's serial number, your name, and proof of purchase.

If your bow is damaged while hunting, you can call the customer service team and they will send you a loaner bow to finish your hunt. This is a unique service offered by Elite Archery.

Customer service

At Elite Archery, we are proud to offer our customers a unique guarantee and exceptional customer service. We understand that issues with your bow can be frustrating, and our team is here to help you get back to enjoying your archery experiences as quickly as possible.

If you are experiencing any problems with your Elite bow, we recommend that you first refer to the Owner's Manual, which contains valuable information about our warranty policies and maintenance guidelines. Should you need further assistance, your local authorized Elite retailer is the best point of contact for warranty and technical support. They have the knowledge and expertise to address most issues and may have the necessary parts on hand to resolve the problem promptly.

In the event that your local retailer cannot assist you, they can submit a warranty claim on your behalf to Elite Archery. Please note that we require all claims to be submitted through our authorized dealers, as we no longer deal directly with consumers. Our Customer Service team will work closely with your chosen dealer to assess the issue and determine the appropriate course of action.

While we strive to provide timely responses to all warranty claims, there may be occasions where we experience delays due to various factors, including parts availability and manufacturing backlogs. We appreciate your patience during these times and assure you that we are committed to providing a positive and satisfactory resolution.

If you have any concerns about the status of your warranty claim or the repair process, please don't hesitate to contact us directly. Our Customer Service representatives are available to answer your questions and provide updates on the progress of your claim. You can reach us by phone at 877.503.5483 or by email, and we will do our best to respond to your inquiry promptly.

At Elite Archery, we value our customers and want to ensure your complete satisfaction. We are dedicated to upholding the workmanship and overall quality of our bows and providing you with the support you need to confidently enjoy your archery pursuits.

Frequently asked questions