Pitney Bowes Scale Location Codes: A Comprehensive Guide

If you're using a Pitney Bowes scale and you've moved your device to a new location or installed a new scale, you'll need to modify the scale location code. The location code is used to calibrate your scale to your geographic location, based on your latitude coordinates. This is important because it ensures that your scale is weighing correctly and accurately. Normally, you don't need to change the scale location code once your system has been installed. However, if you've moved your device to a new location, you can follow the steps provided by Pitney Bowes to update your location code and time zone.

How to set the scale location code on the DM100i and DM125

To set the scale location code on the DM100i and DM125, follow these steps:

• From the Home screen, press Options.
• Press Page Down twice.
• Select Advanced features.
• Press Page Down once.
• Select Run Install mode.
• Step through Install Mode and enter the correct location code when prompted.

You can find the correct location code for your area on the Pitney Bowes website. Select your country or region and follow the instructions provided.

Please note that these instructions are specifically for the DM100i and DM125 models, and may not apply to other models in the same series.

If you are using a different model or have a different issue with your Pitney Bowes device, you can refer to the official support page for more detailed and model-specific instructions.

Setting the scale location code on the DM100i-DM225

To set the scale location code on the DM100i-DM225, follow these steps:

• Press "Options" from the Home screen.
• Press "Page Down" twice.
• Select "Advanced features".
• Select "Run Install mode".
• Follow the instructions on your screen to go through Install Mode.
• When prompted for your location code, select the correct code from the location codes list.
• You will return to the Home screen once Install Mode completes.

You can also use these steps to set or change your location code on the DM100i and DM125:

• From the Home screen, press "Options".
• Press "Page Down" twice.
• Select "Advanced features".
• Press "Page Down" once.
• Select "Run Install mode".
• Step through Install Mode and enter the correct location code.

Note: These instructions are for setting or changing the scale location code on the DM100i, DM125, DM200L, and DM225. If you are using a different model, please refer to the specific instructions for that device. Additionally, remember to update your USPS rates on the DM100i-DM225 to ensure you are using the latest rates.

Adjusting the time zone and scale location code on the SendPro C Lite

When you move your SendPro C Lite device to a new location or install a new scale, you must modify the scale location and time zone values.

• Tap "Location & Time Zone".
• Enter the new Location Code. You can find this code in the related topics section or by tapping "Help me find my scale location code".
• Enter the Time Zone.
• Tap "Apply".

Scale location codes for Canada

A scale location code is used to calibrate your scale to your geographic location, based on your latitude coordinates. You will need to enter a new location code if you have moved your device at least 160 km north or south of its original location and a Pitney Bowes agent has instructed you to do so.

• Press 'Options' from the Home screen.
• Press 'Page Down' twice.
• Select 'Advanced features'.
• Press 'Page Down' once.
• Select 'Run Install mode'.
• Follow the instructions on your screen to go through Install Mode.
• Select the correct code from the location codes list when prompted for your location code.
• You will return to the Home screen once Install Mode completes.

The following products are affected:

• Mailstation2™
• DM100®i
• DM125™
• DM200L™
• DM225™
• DM300C™
• DM400C™
• DM475™
• DM Infinity™
• SendPro® C
• SendPro®+
• SendPro® C Auto
• Connect+® 500W
• Connect+® 1000
• Connect+® 2000
• Connect+® 3000
• SendPro® P1000
• SendPro® P1500
• SendPro® P2000
• SendPro® P3000

When to change the scale location code

The location code is used to calibrate your Pitney Bowes scale to your geographic location, based on your latitude coordinates. Normally, you do not need to change the scale location code once your system has been installed.

However, there are two scenarios in which you should change the scale location code:

• When you have moved your device to a new location: If you relocate your device to a different place, you must adjust the location code and time zone value. This is done by tapping "Location & Time Zone", entering the new location code, and then updating the time zone.
• When you have moved the location of your system at least 160 km (north or south) from its original location: If you have moved your system a significant distance (at least 160 km north or south), and a Pitney Bowes agent has instructed you to do so, you will need to enter a new location code.

To change your scale location code on the DM100i, DM125, DM200L, or DM225, follow these steps:

• Press "Options" from the Home screen.
• Press "Page Down" twice.
• Select "Advanced features".
• Select "Run Install mode".
• Follow the on-screen instructions to go through Install Mode.
• When prompted for your location code, select the correct code from the location codes list.
• You will return to the Home screen once Install Mode completes.

Frequently asked questions